71bat Privacy Policy — How We Protect Your Personal Data
This policy explains what information 71bat collects from Bangladesh players, why we collect it, how it is stored and protected, and what rights you have over your own data.
Introduction
71bat is committed to handling your personal information with transparency, security, and respect.
71bat ("we", "us", "our", "the Platform") operates an online casino and sportsbook platform accessible at https://71bat.bio and its associated mobile interface. This Privacy Policy describes how 71bat collects, processes, stores, shares, and protects personal data submitted by or generated from users ("you", "the Player") who register an account, make deposits, place wagers, or otherwise interact with the 71bat platform. By registering an account on 71bat you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Privacy Policy applies to all personal data provided to 71bat through the registration process, payment transactions, customer support interactions, bonus claims, responsible gaming tool usage, and general platform activity. It should be read alongside the 71bat Terms & Conditions, which govern the contractual relationship between the Platform and the Player.
Our Six Privacy Commitments
The principles that guide how 71bat handles every piece of player data on the platform.
256-bit SSL Encryption
All data in transit between your device and 71bat servers is encrypted using 256-bit SSL at all times.
No Sale of Personal Data
71bat never sells, rents, or trades your personal information to third parties for their own marketing purposes.
Full Transparency
You can request a complete copy of the personal data 71bat holds about you at any time by contacting support.
Right to Erasure
You may request deletion of your personal data, subject to legal retention requirements applicable to gambling platforms.
Mobile Data Minimisation
71bat collects only the data necessary to operate the platform. No unnecessary device permissions are requested.
Direct Contact Only
Promotional emails are only sent to players who have opted in. Opt-out is available at any time via account settings or by emailing support.
Information We Collect
71bat collects personal data from players through the following channels and in the following categories:
- Registration data: full name, date of birth, mobile phone number (used as login identifier), and the city or district within Bangladesh in which you reside. This data is collected directly from you at the point of account creation.
- Identity verification data: copies of government-issued identity documents (such as National ID Card or passport) and proof of address, collected when KYC verification is triggered by deposit thresholds, withdrawal requests, or platform-level review processes.
- Financial transaction data: records of all deposits and withdrawals including the payment method used (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), transaction amounts in BDT, timestamps, and transaction reference identifiers. 71bat does not store full card numbers or mobile wallet PINs.
- Gaming activity data: records of bets placed, games played, game session durations, deposit and bonus usage history, and responsible gaming tool settings (deposit limits, session reminders, self-exclusion status). This data is used for account management, responsible gaming compliance, and dispute resolution.
- Technical and device data: IP address at the time of login and transactions, device type (iOS / Android / desktop browser), browser version, and session identifiers. This data is collected automatically and used for security monitoring, fraud detection, and ensuring platform stability.
71bat does not collect data from minors. If we become aware that personal data has been submitted by or on behalf of a person under 21 years of age, that data will be deleted immediately and the associated account will be closed. Players who discover they have submitted inaccurate personal data are requested to contact support at [email protected] to have their records corrected.
71bat stores all player personal data on encrypted servers. Access to personal data is restricted to authorised platform personnel with a legitimate operational need. Data access is logged and auditable.
How We Use Your Information
71bat processes personal data only for defined, legitimate purposes. Your data is used for the following specific purposes:
- Account operation: to create, maintain, and secure your 71bat player account, verify your identity when required, and process your login sessions.
- Payment processing: to execute deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; to maintain accurate transaction records for account reconciliation and dispute resolution; and to comply with anti-money-laundering (AML) obligations.
- Responsible gaming compliance: to monitor gaming activity for signs of problem gambling behaviour, to enforce deposit limits and self-exclusion periods set by the player, and to fulfil the platform's responsible gaming obligations including underage access prevention.
- Customer support: to respond to your queries, complaints, and dispute submissions; to investigate account issues; and to communicate account status updates or policy changes that affect your account.
- Fraud prevention and security: to detect unauthorised access attempts, identify suspicious transaction patterns, prevent bonus abuse, and investigate potential violations of the 71bat Terms & Conditions.
71bat does not use player personal data for automated decision-making processes that produce legal or similarly significant effects without human oversight. Profiling for marketing purposes is limited to opt-in players and uses only aggregated gaming preference data — no sensitive financial data is used for marketing profiling.
Legal Basis for Processing Your Data
71bat processes your personal data on the following legal bases, each applicable to the specific processing activity described:
- Contractual necessity: processing your registration data, payment data, and gaming activity data is necessary to provide the services described in the 71bat Terms & Conditions, which constitute the contract between 71bat and you as a registered player.
- Legal obligation: processing KYC identity data, transaction records, and AML-related data is required to comply with applicable anti-money-laundering, age verification, and financial record-keeping obligations.
- Legitimate interests: processing device and session data for fraud prevention, security monitoring, and responsible gaming enforcement constitutes a legitimate interest of 71bat that does not override your fundamental privacy rights.
- Consent: processing your data for marketing communications (promotional emails, bonus notifications) is based on your explicit opt-in consent given at registration or subsequently through your account settings. You may withdraw marketing consent at any time.
Sharing Your Information
71bat does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances, and only to the extent necessary for the specific purpose:
- Payment processing partners: transaction data is shared with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely to execute the deposit or withdrawal you have initiated. These providers operate under their own privacy policies and security standards, which 71bat reviews prior to partnership.
- Game technology providers: Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Spribe, and other game providers may receive session identifiers and bet records necessary to operate their games on the 71bat platform. These providers are contractually bound to use this data only for game delivery purposes.
- Regulatory and law enforcement authorities: 71bat will disclose personal data to relevant authorities where required to do so by applicable law, court order, or regulatory direction — including disclosures required under AML obligations. 71bat will notify affected players of such disclosures where legally permitted to do so.
- Professional advisers: legal advisers, auditors, and compliance consultants retained by 71bat may access personal data on a strictly need-to-know basis and are bound by professional confidentiality obligations.
71bat requires all third parties to whom personal data is disclosed to maintain appropriate technical and organisational security measures, to use the data only for the specified purpose, and to delete it when the purpose is fulfilled. 71bat does not transfer personal data to jurisdictions with inadequate data protection standards without appropriate safeguards in place.
71bat never shares your personal data with third-party advertisers, data brokers, social media platforms, or any organisation not directly involved in delivering the 71bat platform services to you.
Payment Data and KYC Verification
71bat takes the security of payment-related data with particular seriousness. When you make a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, the transaction is executed directly through that provider's secure gateway. 71bat receives only a transaction confirmation reference and the BDT amount — full mobile wallet credentials, PINs, and OTP codes are never transmitted to or stored by 71bat.
KYC (Know Your Customer) verification may be required in the following circumstances:
- When cumulative deposits exceed ৳50,000 within a 30-day rolling period.
- When a withdrawal request is made for an amount exceeding ৳20,000 in a single transaction or ৳50,000 cumulatively within a 7-day period.
- When 71bat's fraud detection or AML monitoring systems flag account activity for review.
KYC documents submitted to 71bat are stored in an encrypted document management system with access restricted to compliance team personnel only. KYC documents are retained for a minimum of five years from the date of submission in accordance with standard AML record-keeping requirements, after which they are securely destroyed unless a legal hold applies.
Data Security Measures
71bat implements a layered security architecture to protect the personal data of all registered players. Technical measures in place include: 256-bit SSL/TLS encryption for all data in transit between player devices and 71bat servers; AES-256 encryption for sensitive data fields stored at rest in the 71bat database; role-based access controls that restrict employee access to personal data on a strict need-to-know basis; multi-factor authentication requirements for all platform administrator and support team access; automated intrusion detection and anomaly monitoring systems that generate real-time alerts for suspicious activity patterns; and regular penetration testing conducted by independent security specialists.
Notwithstanding these measures, no online platform can guarantee absolute security against all possible threats. In the event of a data security incident that affects your personal data, 71bat will notify affected players without undue delay, describe the nature of the incident, and explain the remedial steps being taken. If you suspect that your 71bat account has been accessed without your authorisation, please contact [email protected] immediately.
Data Retention
71bat retains personal data for as long as is necessary to fulfil the purpose for which it was collected, subject to the following minimum retention periods: registration and account data is retained for the duration of the active account relationship and for a minimum of five years following account closure; transaction and payment records are retained for a minimum of five years from the date of the transaction; KYC identity documents are retained for a minimum of five years from submission; gaming activity logs are retained for a minimum of three years; customer support correspondence is retained for a minimum of two years from the date of the final communication in each case.
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised (so that it can no longer be associated with a specific individual) unless a legal hold, ongoing investigation, or unresolved dispute requires its continued retention. Anonymised and aggregated data (which cannot identify any individual) may be retained indefinitely for statistical and platform improvement purposes.
Your Data Rights
As a registered player on the 71bat platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact 71bat support at [email protected] with the subject line "Data Rights Request" and your registered mobile number for identity verification:
- Right of access: you may request a copy of all personal data 71bat holds about you. 71bat will provide this within 30 days of receiving a valid request.
- Right to rectification: if any personal data held by 71bat about you is inaccurate or incomplete, you may request that it be corrected. 71bat will verify the correction request and update records within 14 days.
- Right to erasure: you may request the deletion of your personal data. 71bat will fulfil erasure requests subject to legal retention obligations. Data that must be retained for AML, KYC, or dispute resolution purposes cannot be erased until the relevant retention period expires.
- Right to restrict processing: you may request that 71bat restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when processing is unlawful but you prefer restriction over erasure.
- Right to withdraw marketing consent: you may withdraw your consent to receive promotional communications from 71bat at any time by updating your preferences in your account settings or by emailing [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.
71bat will respond to all data rights requests within 30 days. In complex cases this period may be extended by a further 60 days, in which case 71bat will notify you of the extension and the reason for it within the initial 30-day period. Responses to data rights requests are provided free of charge. If a request is manifestly unfounded or excessive, 71bat may charge a reasonable administrative fee or decline to act, and will provide a written explanation.
Cookies and Tracking Technologies
71bat uses cookies and similar lightweight tracking technologies on the platform. The following categories of cookies are used:
- Strictly necessary cookies: session cookies required to maintain your logged-in state, remember your language preference, and preserve your deposit or game session in progress. These cannot be disabled without breaking platform functionality.
- Performance and analytics cookies: anonymised analytics data that helps 71bat understand how players navigate the platform, which pages load slowly, and where technical errors occur. This data does not identify individual players and is used solely to improve platform performance.
- Fraud prevention cookies: device fingerprint identifiers used to detect unusual login patterns and prevent account takeover attempts. These are functional security cookies, not advertising or tracking cookies.
71bat does not use third-party advertising cookies or allow external ad networks to place tracking technologies on the platform. You may manage strictly necessary and performance cookies through your mobile browser's settings, though disabling strictly necessary cookies will impair your ability to use the platform. For questions about cookie use, contact [email protected].
Policy Changes and How to Contact Us
71bat reviews and updates this Privacy Policy periodically to reflect changes in platform operations, applicable regulations, or data processing practices. When material changes are made, the updated Privacy Policy will be published on this page with a revised "Last Updated" date. For changes that significantly affect your rights or the way your data is processed, 71bat will make reasonable efforts to notify registered players by email or in-platform notification at least 7 days before the revised policy takes effect. Continued use of the 71bat platform after the effective date of a revised Privacy Policy constitutes acceptance of the updated policy.
To contact 71bat regarding this Privacy Policy or any data protection matter, email us at (plain text only): [email protected]
Questions About Your Privacy?
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